REGULATION 2016/679 (GDPR)
Last updated 01/04/2025
Thank you for visiting the website of KREMEL S.A. (hereinafter the company).
Before using our website, please read this Privacy Policy carefully.
Import
Our company as a data controller informs you about how we collect and process information about you.
Personal data (PI) is any information that refers to natural persons whose identity is known or can be verified.
The protection of personal data is very important for our company which takes measures in this direction when you visit its website.
The protection of personal data is governed by the principles of Regulation 679/2016, (GDPR) on the Protection of Personal Data and the National Law 4624/2019.
This Privacy Policy sets out the type of information we may collect when you visit our website and let you know how we use that information. When you voluntarily provide us with personal information, such as your name, address, or email address, we treat that information with the utmost confidentiality. Without prejudice to the specific provisions of this Personal Data Protection Policy, no personal information is rented, sold, publicly posted or disclosed to other companies, organizations or websites.
The services provided through the website are addressed to a general public, are not aimed at children and do not knowingly collect personal information from children under the age of 15.
The Personal Data Protection Policy applies to all users of the website. This Policy applies to our collection and use of your personal information (e.g., personally identifiable information such as full name or email address).
What information we collect from you
When you visit our website, we may collect data from you. Some of this data may be personal in nature. This data may include your search history, IP address, screen resolution, browser you used, operating system and settings, access times. If you are using a mobile device, we may also collect data that identifies the device and some of its settings.
Our company reserves the right to collect non-personal identification data of users (browser type, type of computer, operating system, internet providers, etc.) and/or to monitor Internet Protocol addresses (IP Address) using corresponding technologies (cookies). Cookies are small text files that are stored on each user’s hard drive without being able to access documents or files on the user’s computer. They are used to facilitate user access when using specific services and/or pages of the website, as well as for statistical reasons. For more information about the cookies used by the Website, users are kindly requested to visit the posted Cookies Policy.
Our company collects and processes data exclusively for the purposes of its lawful and proper operation and to offer its customers and internet users the best possible user experience. In any case of data collection or transmission, the user must be clearly and explicitly accepted with an appropriate user interface.
If you are interested in us contacting you, the data we collect through the contact form may include the following:
Your first and last name, your email address, your contact phone number as well as which company you probably work for.
How we collect your personal data
We collect your personal data directly from you. You provide us with your personal data when filling in the registration/contact forms available on our website
Who we share your data with
We do not share your information for direct marketing purposes. We use third-party services (processors) for very specific and absolutely necessary services, such as hosting or web analytics.
Websites hosted by third parties
This Privacy Policy by our company refers to data collected or submitted to this website or submitted during the performance of services after relevant consent. The website contains links to specific websites hosted by third-party service providers or other third parties, which may not be subject to our Privacy Policy or other Policies of “KREMEL SA”
Some of these websites may have an interface similar to our company’s. These websites may send you cookies and request or collect information about you. When you provide information on these websites, you are subject to the policies of that website.
Storage – protection of personal data
The data center where your personal data is stored is located in Germany. The backup of your database with your data is also located in Germany.
Retention time of personal data
In the event that you fill in your details and send the contact form and do not request their deletion, your personal data is kept for a period of 6 months.
Your rights
You have the right to access your data, to restrict their processing, to oppose their processing, to delete and deliver them in electronic form (portability). In any case, please inform us about your complaint and we will take action.
You can exercise your rights by sending an e-mail to info@kremel.gr address or by sending a message through this website or a letter to our postal address or by submitting the request to us yourself in person to our address.
In case you are not satisfied with our response to your complaint/query, and you do not agree with any action regarding the processing of your data, you have the right to complain to the competent supervisory authority (in Greece the Hellenic Data Protection Authority, www.dpa.gr).
Notification of changes
If our Privacy Policy changes, we will record the changes on this page.
Below is an update on the processing of personal data through a video surveillance system
In our company we have a video surveillance system installed. The system is made up of a camera connected to a recorder. The camera is located outside our offices and is directed towards the entrance and windows of the space.
- Purpose of processing and legal basis:
We use a video surveillance system for the purpose of protecting persons and goods. The processing is necessary for the purposes of legitimate interests that we pursue as a data controller (article 6 par. 1. f GDPR).
- Analysis of legitimate interests
Our legitimate interest consists in the need to protect our space and the goods found in it from illegal acts, such as theft. The same applies to the safety of life, physical integrity, health as well as the property of our staff and third parties who are legally in the supervised area. We only collect image data and limit shooting to locations that we have assessed as having an increased likelihood of committing illegal acts, e.g., theft, without focusing on areas where the privacy of the individuals being imaged may be unduly restricted, including their right to respect for personal data.
- Recipients
The stored material is accessible only by our competent/authorized personnel who are in charge of the security of the site. Such material shall not be transmitted to third parties, with the exception of the following cases: (a) to the competent judicial, prosecutorial and police authorities where it contains information necessary for the investigation of a criminal offence concerning persons or property of the controller; (b) to the competent judicial, prosecutorial and police authorities when they lawfully request data in the performance of their duties; and (c) to the victim or perpetrator of a criminal offence, where data may constitute evidence of the offence.
- Shelf life
We keep the data for fifteen (15) days, after which they are automatically deleted. In case we find an incident during this period, we isolate part of the video and keep it for up to one (1) more month, in order to investigate the incident and initiate legal proceedings to defend our legal interests, while if the incident concerns a third party, we will keep the video for up to three (3) more months.
You have the following rights:
- Right of access: you have the right to know if we are processing your image and, if applicable, to receive a copy of it.
- Right to restriction: you have the right to ask us to restrict processing, such as not to delete data that you consider necessary to establish, exercise or support legal claims.
- Right to object: you have the right to object to processing.
- Right to erasure: you have the right to request that we delete your data.
You can exercise your rights by sending an e-mail to info@kremel.gr address or a letter to our postal address or by submitting the request yourself in person, to our address. To consider a request related to your image, you will need to identify approximately when you were within range of the cameras and provide us with an image of yourself to make it easier for us to identify your own data and hide the data of third parties depicted. Alternatively, we give you the opportunity to come to our premises to show you the images in which you appear. We also point out that exercising the right to object or erasure does not imply the immediate deletion of data or the modification of the processing. In any case, we will answer you in detail as soon as possible, within the deadlines set by the GDPR.
- Right to lodge a complaint
In case you consider that the processing of your data infringes Regulation (EU) 2016/679, you have the right to lodge a complaint with a supervisory authority.
The competent supervisory authority for Greece is the Data Protection Authority, Kifisias 1-3, 115 23, Athens, https://www.dpa.gr/, tel. 2106475600.